Question 1

What makes TFA Tax different from other tax services?

Accepted Answer

At TFA Tax, we combine the personal attention of a family-owned firm with the expertise of experienced tax professionals. Unlike large, impersonal providers, we offer direct, one-on-one service and real conversations with CPAs and Enrolled Agents who understand both the tax code and the local community. Our clients aren’t just account numbers—they’re neighbors we’ve supported for generations.

Question 2

What tax services do you offer?

Accepted Answer

We provide comprehensive tax services, including individual tax preparation, business and self-employed tax services, tax planning and advisory, and IRS representation. We work with individuals, married couples, businesses of various structures, and estates and trusts—offering guidance that is accurate, compliant, and tailored to their needs.

Question 3

Do I need to schedule an appointment, or can I walk in?

Accepted Answer

We recommend scheduling an appointment to ensure dedicated time and personalized attention.

Our main office operates:
Mondays through Fridays: 8 am to 6 pm
Saturdays: 9 am to 4 pm​
Evenings and Sundays: By appointment

Walk-ins during operating hours from Monday through Saturdays may be accommodated when possible, but appointments are strongly encouraged, especially during tax season.

Our satellite locations are available by appointment only.

Question 4

Can you help with IRS audits or other tax issues?

Accepted Answer

Yes. Our team has extensive experience assisting clients with IRS audits, notices, collections, and other tax-related matters. We provide professional representation and manage communication with the IRS on your behalf, helping resolve issues efficiently while protecting your rights.

Question 5

How should I prepare for my tax appointment?

Accepted Answer

To make the most of your appointment, please bring all relevant documents, including W-2s, 1099s, income records, expense documentation, and any IRS notices you’ve received. New clients are encouraged to bring a copy of their prior-year tax return. Documents may also be securely submitted in advance to help us prepare more efficiently.

Question 6

Is my personal and financial information secure?

Accepted Answer

Absolutely. We take data privacy and confidentiality seriously. All client information is handled with strict confidentiality and protected using industry-standard security practices to safeguard your personal and financial data.

Question 7

How long does the tax preparation process take?

Accepted Answer

Timelines vary based on the complexity of your tax situation and the completeness of your documentation. After your initial consultation, we’ll provide an estimated turnaround time. Our priority is accuracy and compliance, and expedited services may be available upon request.

Question 8

How is pricing structured?

Accepted Answer

Our pricing is transparent and based on the complexity of your tax situation and the services required. We offer a free initial consultation to review your needs and provide a clear estimate before any work begins. There are no hidden fees—just straightforward, professional pricing.

Question 9

What are your operating hours?

Accepted Answer

We recommend scheduling an appointment to ensure dedicated time and personalized attention.

Main Office (Jersey City)
Mondays through Fridays: 8 am to 6 pm
Saturdays: 9 am to 4 pm​
Evenings and Sundays: By appointment

Walk-ins during operating hours from Mondays through Saturdays may be accommodated when possible, but appointments are strongly encouraged, especially during tax season.

Our satellite locations are available by appointment only.

Question 10

Do you offer electronic filing?

Accepted Answer

Yes. We offer secure electronic filing (e-filing) for federal and state tax returns, ensuring faster processing and confirmation of submission.

Question 11

How can I contact you?

Accepted Answer

You can reach us by phone at 201-963-8888, by email at taxprep@tonyferrara.com,(taxprep@tonyferrara.com) through our website contact form, or by visiting our Jersey City office. We’re here to answer your questions and provide year-round tax support.

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